Great time, great travel.

Overall it was okay, but they charged extra fees and didn't refund them.

Very good attitude

Couldn't rent because I didn't have a translated document. A staff member, who seemed to be Filipino, was very bureaucratic and said the police would cause trouble, and insurance claims would be difficult, blah blah blah. In fact, it's not a big issue. There are many notarization companies that can handle this in 5 minutes with a phone call, but they didn't tell me. They only explained the company policies. I found a notary company on my own and sorted it out immediately. I've decided never to rent from National again.

We arrived in the afternoon, and there weren't many people picking up cars. There was basically no line.

Great staff - friendly and professional- in both Vancouver and Bellevue. Thanks