Car was new and clean, check in was really quick, and drop off was just as easy. The LAX shuttle came frequently so we didn’t have to wait long at either end. No upselling at the counter, which is great. Would definitely use Budget again.
About QEEQ:10.0/10
Very easy to use, and all-inclusive price with comprehensive insurance, and excellent customer service.
Arrived at noon, there were very few staff members, had to take a number and wait in line for 2 hours. It wasn't until around 2 or 3 PM that more staff showed up, they canceled the number system and switched to lining up.
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Customer Service
Fast, easy, reasonably priced (for post-COVID times)
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