Saved £150 on city centre pick up instead of TGV.

El vehiculo que nos dieron no era el pactado, nos dieron un fiat 500. El nivel de gasolina no estaba lleno, yo devolvi vehiculo con deposito lleno. El vehiculo en perfecto estado, muy bien

Personne au comptoir. Plus de trois clients attendaient. Puis le personnel de Hertz que nous avons interrogé après 20 mn d'attente , nous a dit que c'était la même maison . Une honte

The staff appears constantly overwhelmed and the wait times are unacceptable (second time this year I rent from this location). There was a line snaking out the door to return vehicle and I had to use the key drop off else I would have missed my plane. They should invest in the same technology as other Hertz/Thifty locations where staff meets incoming cars with hand held device that checks customer out. Last time I picked up a car from this Hertz location it took over 45 minutes to get out! I will definitely make sure I rent from one of the other agencies next time I'm in BOD.

Worked like a charm, great value.

Was warned to be very careful and read terms, surcharges at every wrong move. I followed their rules and all was ok. Phew! Leave enough time at drop off for checkover/handover, just dropping keys off and running to catch flight could be costly.

Le siège du véhicule n’était pas très confortable. Le véhicule essence boîte automatique m’a obligé a refaire 3 pauses carburant dans la journée.