The staff had a good attitude, and there was no line.
However, I was overcharged for fuel when changing the car. When I picked up the car, it had half a tank of gas, and the front desk said I should return it with the same amount. But when I returned the car, they charged me for fuel first, and I had to wait in line again to get this charge canceled. It wasted a lot of time.
When we arrived at the store, they demanded an upgrade for a higher price. After we refused, they gave us a downgraded vehicle. The next day, when we went to the store for an explanation, they pretended not to know. In the end, there was no apology!
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