Because I had everything already done with QEEQ, the process was simple...no upselling of insurance, etc. everything went smoothly with no drama. Staff was professional and pleasant.
About QEEQ:10.0/10
Because I had everything already done with QEEQ, the process was simple...no upselling of insurance, etc. everything went smoothly with no drama.
I booked with super protection but Alamo desk staff told me it's not enough. She recommended md to choose Alamo's extended warranty for full coverage. So I paid extra 50 dollars for that warranty. Easyrentcars.com showed me super protection would cover everything but looked like it didn't. I wonder what's the problem.
Clearly informed that all insurance was fully purchased and no additional insurance was needed, but it was still added without notification. Judging from previous user reviews, this is not the first time, and it certainly won't be the last. I will never use this company again. Future renters should be very careful not to fall into this trap.
Everyone and everything was nice
But the nice gentleman who handed over the car and briefed us about everything was exceptional.
Only hiccup is when i didn't find anyone in the kiosk during return. And fact they take the key and not give you any return conformation is confusing
No upselling, didn't have the booked model, was given a Ford Explorer with around 10,000 miles. Vehicle condition was fine. Received a $50 charge 7 days after returning the car, customer service said it was for tolls. No detailed breakdown, but I did use some toll roads, seems about right.
“Smooth Alamo Car Rentall pick-up/drop-off Process at BOS”
About Alamo:9.7/10
Vehicle pick-up was smooth. No hassles or pressure to buy additional insurance or stuff. Vehicle drop-off was also without issue. Very pleased with the Alamo car rental operation at Logan APT.
Loved the car. Took almost 1 hour to get out of the car hire depot area, not the fault of Alamo. Counter staff not very polite, but staff at pick up area were amazing and happy to help out. Car hadn’t been checked too well. Previous driver had left clothing and medicine in it.
Tout était parfait, la seule chose un peu dérangeante était l'odeur de tabac froid, malgré un nettoyage tout à fait visible. Peut-être faudrait-il avoir la possibilité de louer des véhicules "non fumeurs"?
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