No upselling, didn't have the booked model, was given a Ford Explorer with around 10,000 miles. Vehicle condition was fine. Received a $50 charge 7 days after returning the car, customer service said it was for tolls. No detailed breakdown, but I did use some toll roads, seems about right.
“Good experience, will definitely use the service again”
About Alamo:9.7/10
Nice company, everything was smooth and easy
About QEEQ:9.0/10
Good customer service, and great prices. Had an issue with original booking, and it was replaced by another booking with no additional charge, and in time
Like: New and clean vehicle, low mileage. Dislike: Staff knew they didn't have the class of car I'd reserved, but instead of advising me of that, they hard sold me into an upsell. I only found out that Alamo didn't have my originally booked class car when I got to the parking lot. I actually felt cheated and deceived because I had to go over my budget to get the rental car I
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Customer Service
Relevant Reviews on Alamo Boston Logan International Airport
Willie Haggai
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View more >Mary Giles
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View more >Haidar
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View more >Dislike: The African American lady at the Alamo desk was little tense. She probably needed some time off.
S.Nwegbo
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View more >Dislike: Staff knew they didn't have the class of car I'd reserved, but instead of advising me of that, they hard sold me into an upsell. I only found out that Alamo didn't have my originally booked class car when I got to the parking lot. I actually felt cheated and deceived because I had to go over my budget to get the rental car I