Clearly informed that all insurance was fully purchased and no additional insurance was needed, but it was still added without notification. Judging from previous user reviews, this is not the first time, and it certainly won't be the last. I will never use this company again. Future renters should be very careful not to fall into this trap.

Great service, no hidden charges

When returning the car, I left my handbag on the driver's seat and forgot to take it with me. Multiple phone calls yielded no results. Later, we sought help from another company's staff who managed to retrieve it for us. However, $900 in cash from the bag was missing (other documents and cards were still there). After the cash went missing, I contacted the Boston Alamo airport manager Tim who promised to look into the surveillance footage but never got back to us on time. Calls to the manager also went unanswered. What kind of terrible attitude is this?

Like: Great car, no issues! Very new, great system. Connected to my phone with no issues.
Dislike: I had a flat tire and had to pay to fill it up. Was likely low when I picked it up.

Like: I have to say I was a little concerned booking through what i thought was a reseller (EasyRentCars) but it was a trouble free and "Easy" experience. I will go through them again for sure.