Good Hire

Experienced the car rental policies in Iceland. Minor scratches resulted in compensation costs exceeding the rental fee. The same brand in other countries is trustworthy, but here, you must be cautious.

Good service attitude

The pickup process was very quick; the most time-consuming part was reading the terms and conditions. They asked if I needed insurance but didn't push for it. I rented a Yeti and was given a larger diesel Tucson. No deposit was required; they just copied my credit card information. UnionPay is not accepted; you need a Visa or MasterCard. I returned the car outside business hours via self-service, and no additional fees were deducted later.

The car met the expectations. The staff was very friendly and offered us an upgrade on the vehicle without any additional charges. They also offered us a ride back to our hotel a few km away after the drop-off.

I told the counter guy about those problems and he refused to exchange the vehicle.