Extremely patient car rental company.
They provide a dedicated person to assist with car pick-up and return inspections.
However, there was a minor oversight. I picked up the car in the afternoon, but the rental agreement stated PM instead of AM!
This caused some trouble when returning the car as I was late. After some negotiation and comparing the order time with another car, the issue was finally resolved smoothly...
Advice for everyone: Allow plenty of time. We spent over an hour picking up the car! Check critical information on the documents (time, price, etc.) carefully before signing!
The car was pretty beat up. Supposedly an upgrade that I should not have agreed to. The car has so many dents and rattles. Worst rental car I have ever rented.
“Nothing worked inside. USB and lighter plug. Warning lights kept coming on. Back lights falling off.”
About Alamo:5.3/10
I told the counter guy about those problems and he refused to exchange the vehicle.
About QEEQ:10.0/10
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