I was quoted $36 and ended up paying $150 ish dollars - not cool. Mandatory fees and bla bla bla .... not a happy customer. The pickup time took forever and the associate behind the counter was NOT at all helpful. Will not be back.
“Finally I could not get the rental car reserved. The guy at the counter insists on extra charges”
About RIGHT CARS:2.0/10
It is a cheating company. They force you to purchase liability and collision insurance even if you have those insurance coverage on your personal car. Those insurance is transferrable to rental cars.
Rental car provider refuses to honor reservation with proper pre-paid insurance. Force customer to buy additional insurance or not rent at all. We were forced to walk.
the company official informed me that I should be obliged to hire more insurance than necessary. at the time of the pickup I did not know all the information and it ended up making my hiring more difficult. In other companies in miami, I did not have the worst experience I had in right cars. so I will no longer hire cars for the right cars and I will still denounce the abusive practice so that other clients will not fall into the same situation.
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I felt like I was ripped off.
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