Rental car provider refuses to honor reservation with proper pre-paid insurance. Force customer to buy additional insurance or not rent at all. We were forced to walk.
“Not pleasant, spent a lot of time on the phone trying to solve a problem.”
About RIGHT CARS:4.7/10
The car was not very clean, there was some trash in side the car, spilled coffee on the back doors and the tire pressure light was on. We checked all the tires and they seemed fine.
Excellent provider and totally different experience than the very bad one I got in Fox car rental a weak earlier. I'll ensure to check Right Cars this n future rentals before any other provider.
About QEEQ:10.0/10
Easy to use app and providing best options easily.
“The worst possible experience due to terrible service and false advertising.”
About RIGHT CARS:2.0/10
The man at the counter was a jerk who took pleasure in being mean to his customers. It is a shady little little hole in the wall across the street from the airport. So many additional mandatory fees not charged at a real rental car company. Nothing more than fake advertising and a real scam.
“They tried to charge me all these extra fees and tried to make me buy there insurance. Not worth it”
About RIGHT CARS:3.3/10
The cars front bumper was falling off, and it had all kinds of dings on it. The paperwork was printed so small you couldn’t hardly read it and had all these rediculous added fees that they tried to get me to agree to. They said they couldn’t take my insurance and I had to get there’s. I argued and they finally took mine. It was a big deal trying to get a shuttle from the airport to the car rental place. We waited over 45 min for the van. I called them 3 times before someone finally showed up.
About QEEQ:7.0/10
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