I was offered an upgrade at a reasonable rate, however they failed to tell me that the car was a PHEV and there was no electric charge when I picked the car up, meaning that it used way more petrol than it should have. Also when I dropped the car off, there was no one to inspect it
I rent cars in Europe for 200 days a year, and this car rental company is terrible. The counter clearly stated it was a deposit, but after returning the car and leaving Paris, they charged my credit card. When I asked the car rental company, they said it was for insurance. If I wanted insurance, wouldn't I have bought it at the counter? And they didn't even have my signature.
I have reserved a manual car, They provided me automatic. This was just fine. [Unless I get a supplementary bill for the difference in which case I would be arguing that one. But I have no reason to expect that.]
Long wait to get to thé counter, then a long walk to the car to find out somebody else was already leaving with it. I had to go back and get another car.
About QEEQ:8.0/10
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Beware of a PHEV upgrade!
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