A very good experience

Car was not as I would have liked. Last years was excellent. Radio and window washers didn’t work. Car bodywork was not good but mechanically it was sound. When I picked it up it was the last car they had. When I dropped it off there were many very good cars. Maybe I was unlucky. Staff were fine.

All good. Price Protector worked well and saved me money.

Counter staff were nice. The procedure takes a lot of time. A lot of forms were to be signed. A full to full tank is the most easy way to return the car. I got a car with a nearly empty tank.

A full to full tank form differs from the green motion form.

When I made reservation I reserve car VW Passat ESTATE or similar, because we are 5 persons and quite many luggages so we need space. What we get was maybe from next car group, but car space was small. There was quite big Work to get all luggages fit to given car. + we have babycarries also. So, im disapointed because car space was not what we expected!!!!

The car exceeded my expectations in performance and size. The service staff had very extensive paperwork requirements, which I was prepared for. They had a poor selection of child seats, especially considering I was being charged a total of $140 Euros for their use, and were reluctant in assisting me with installing them. Additionally, they attempted to charge me for excessive cleaning, including a potential $250 Euro charge for vacuuming. I was able to clean the car manually after half an hour of elbow grease. They were very courteous and helpful otherwise, providing timely service to and from the airport, despite my error in understanding the voucher.

-Vagueness about the deposit of € 806. The car was returned in good condition. My credit card has been charged. When will the deposit be returned ? -Nice personnel, speaking correct English.