Everything went well except it took 1.20 minutes to pick up the car. Not what you need at the end of a flight with 2 young children and an over tiered wife.
Booked a Toyota RAV4 or medium SUV. but was given a Holden trax and I eventually found that’s a small SUV. the staff claimed it is a medium one. I got 5 ppl and 4 luggages which it was hard for me to fit all things inside the car. Dislike the company a lot with my bad experience.
Although my EasyRentCars booking was for a Rav 4, Europcar had the booking as a smaller SUV. After showing them my EasyRentCars paperwork they gave me a similar size SUV for the same price but it was a lesser quality Holden Equinox and not a 4WD. Also the Europcar drop-off at Southern Cross Station was hard to find and there is no key drop box if you arrive just after office hours like I did. I had to keep the car overnight until the office reopened. Fortunately Europcar was kind enough not to charge me extra for being late.
To get a car it rook me 10 minutes , and was lucky , for the price of small Kia I got SUV Forester brand new, made 7000km with no problem , exelent car with low fuel consumption.
About QEEQ:10.0/10
All went well from booking till the end. I can just say good.
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