They didn't give me this car model, they give me a japan car

We arrived more than 40 minutes early for our rental, but due to a computer issue, we weren't served immediately. We had to wait until almost 6:30 PM to get the car. I had reserved a 9-seater Mercedes, but they gave me a 7-seater Nissan instead. There were scratches on the right side of the car, not very noticeable but marked on the report. When returning the car, they claimed the upper scratches were old but the lower ones were caused by us and charged us €481,00. The whole process felt like a scam! We picked up the car around 7 PM, rushed to the city center to check into our accommodation, and didn’t notice any lower scratches. Is a scratch really worth €481,00 to fix? This company is a rip-off. Terrible experience, terrible company.

Because our flight was delayed, they charged us over 20 euros. Others who booked through the same platform didn't get charged. It feels like a scam.

The Zakynthos airport is likely building various rental kiosks. They wait with signs at the airport exit, which is convenient. Their current store is just to the left of the airport exit with a clearly marked sign. The process is convenient, although I'm slightly disappointed I couldn't choose the car myself. For mountain roads, a powerful car is better.

I have some complaints about the company.They asked to charge me for 37 euro if i drop it off at 06:00pm as had asked so i drop it off the previous day.thanks you.

Very easy process to book. On return we were given a lift to airport terminal in the car so avoided moving luggage. That was really good