The staff at both pick-up and drop-off were the worst I've encountered after renting cars multiple times overseas—unbelievably bad. The vehicle at pick-up was not the same as reserved, and there was no explanation provided. They didn't guide us to check the car or explain basic usage tips. When we asked questions due to confusion, they answered reluctantly and impatiently. The attitude of the staff at drop-off was even more outrageous. Interestingly, they seemed suddenly patient and courteous when dealing with other white customers.
Because Zuzuche didn't provide my Avis preferred number to the rental company, I had to wait in the regular line for a long time and couldn't use the fast track for members. Very disappointed!!!
The staff was very professional and recommended roadside assistance without accidents, which I think is really necessary for first-time drivers abroad. The price was also reasonable and acceptable.
Das Auto welches wir bekommen haben war gut. Nur hat das Personal uns als erstes ein Auto zugewiesen welches nicht vorhanden war. Nach längerem Suchen, haben wir endlich ein anderes Auto bekommen
About QEEQ:10.0/10
Pay for Car Rentals with Crypto
In addition to credit and debit cards, you can now pay for online car rentals with cryptocurrency! Bitcoin (BTC), Ethereum (ETH), and Bitcoin Cash (BCH) are accepted. Curious about how long a Bitcoin transaction takes or how to pay with Bitcoin? Read our FAQs for more details.
This site uses cookies. By continuing to browse the site, you are agreeing to our use of cookies. You can disable cookies at any time within your browser settings.OKRead More
Customer Service
Great experience will definitely use again
Relevant Reviews on AVIS Kona International Airport
Aries Becky
-
-
-
-
View more >Andy Carmen
-
-
-
-
View more >Channing Dick
-
-
-
-
View more >G.Kimmel
-
-
-
-
View more >-
-
-
-
View more >