Staff very disinterested (Labor Day, why are we here?), only 2 cars in lot when I arrived, then another, to be mine, arrived for drop off, so got minor upgrade to medium SUV from medium saloon, as they didn't have anything else except 2 luxury enormous SUVs
Terrible scammers. They charge you for toll usage up front and promise to refund if you do not use it. I did not use one toll, yet they have still not refunded me. I try to contact them, but only get template replies.
The staff at the pickup facility were great. The only problem was a 2.5-hour wait due to high-volume of people on vacation for a holiday weekend. The management could have done a better job anticipating demand.
About QEEQ:10.0/10
Paying for my rewards?!? Really, who wants to pay for a rewards program?
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Customer Service
Excellent vehicle and easy pickup and dropoff apart from wait for shuttle bus on arrival.
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