Good service.

Out of habit, I always remain cautious when traveling. I completely ignored the front desk guy's advice to add extra insurance when picking up the car. Later, I realized the rental didn't include insurance for damages caused to other vehicles or people. I got scared thinking about it, so I went back and added third-party liability insurance.

They have self-service rental machines, and the manual queue isn't long. There is a bit of upselling on insurance, but you can just decline.

Alamo is the most reliable for car rentals in the USA.

Alamo in Las Vegas does not accept a US driver's license for car rental. Previously, I could rent a car in San Jose directly with a US license through Zuzuche.

The Alamo sales representative insisted that we buy additional personal liability insurance, saying that our package did not include it. We went back and forth for over an hour. Later, we carefully looked at the car rental receipt and saw that it did include the additional insurance (though only the state's minimum coverage). We discussed this with the manager on duty and had them sign. Surprisingly, they then said, 'You can choose to buy this insurance if you want.' In conclusion: we were initially misled into buying it, but then we got a refund. It was a very unpleasant experience.