Fox rentals not up to scratch

Andy

United States

Reviewed: Tue, Apr 30, 2019

About FOX RENT A CAR: 6.7 /10

Yes my comment would be to regarding their poor advice and lack of returning my questions. I was highly advised / recommended due to US culture to take out the top insurance at a cost of £160 extra. Then told that they could fill the car upon return at a fraction of the cost. Which was a complete lie. I returned the car full, at the cost of £35 then charged over £50. I have emailed fox rentals to ask if I will be reimbursed as I returned the car with a full tank of petrol. They are yet to reply. Very poor.

About QEEQ: 8.0 /10

FOX RENT A CAR

FT LAUDERDALE AIRPORT(FLL)

Fort Lauderdale

United States

Large SUV | ford Explorer 7 Seats or similar

1 days rental

Relevant Reviews on FOX RENT A CAR FORT LAUDERDALE AIRPORT

United States

4 day rental

Premium | Chrysler 300 or similar

FOX RENT A CAR

FT LAUDERDALE AIRPORT(FLL)

Fort Lauderdale

United States

Reviewed: Fri, May 15, 2020

“Dissapointing”

About FOX RENT A CAR: 5.0 /10

The quality of the car was poor.

B.Giroux

United States

1 days rental

Special | Wild Car, Managers Special Cc or similar

FOX RENT A CAR

FT LAUDERDALE AIRPORT(FLL)

Miami

United States

Reviewed: Tue, Dec 24, 2019

About FOX RENT A CAR: 7.3 /10

Well 2 hours to get a car, don't need to say much more.

About QEEQ: 10.0 /10

United States

1 days rental

Medium SUV | Kia Sportage or similar

FOX RENT A CAR

FT LAUDERDALE AIRPORT(FLL)

Fort Lauderdale

United States

Reviewed: Wed, May 29, 2019

“No more FOX! Horrible experience from actual vendor.”

About FOX RENT A CAR: 6.0 /10

I am not sure I want anything from Fox again. Horrible. Pick up was painful. They spent so much time trying to sell the extras most people were taking over 20 minutes when their time finallly came! The guy in front of us was there 40 minutes and before service was completed on a guy AT the desk! All sales BS. Then they couldn’t find us a vehicle, pointed us in wrong direction on multiple occasions, absolutely horrible. Very stressful. Drop off only slightly better.

About QEEQ: 10.0 /10

j.hansen

United States

1 days rental

Medium SUV | Jeep Grand Cherokee or similar

FOX RENT A CAR

FT LAUDERDALE AIRPORT(FLL)

Fort Lauderdale

United States

Reviewed: Tue, Apr 30, 2019

“I would really appreciate the original charge back of 36.53, Car was gone before I arrived!”

About FOX RENT A CAR: 2.0 /10

FOX YOU SUCK! CALLED AHEAD AND WAS TOLD NO PROBLEM OF ARRIVING AT 7PM INSTEAD OF 3PM DUE TO FLIGHT CHANGE. WELL B.S. CAUSE YOU GAVE MY VEHICLE OUT AND HAD ME SCRAMBLING TO START MY VACATION. I WANT MY 36.53 BACK OR I WILL PUT NEGATIVE REVIEWS ANYWHERE AND EVERYWHERE I CAN. THAT WAS WORST EXPIERNCE I EVER HAD TRAVELING AFTER GETTING IN A SHUTTLE HEADING TO YOUR AGENCY ONLY TO FIND MY CAR WAS NOT THERE... OH AND I WAS OFFERED AN UPRADE FOR XTRA $!!!!!!!