First car was in poor condition externally. Within 5 mins a warning light came on and I had to return it. Replacement car also had a tyre warning light come on within 30 mins of driving.
Pick up from airport took over 30 mins
Drop off - I had to wait in the dark for someone to move 3 cars after they checked mine before being taken to the airport.
2 days after drop off of the car where no issues were raised I couldn’t use my credit card - 2100 euro still held against it. Emailed easirent - no reply
About QEEQ:10.0/10
Reply by Qeeq: We are sorry to learn you had unhappy experience. We will forward your feedback to our supplier and require them to improve their service and vehicle condition. If you need any assistance, please don't hesitate to contact with us.
NEVER RECEIVED MY AGREEMENT - I asked several times, this is unacceptable! I was promised by the person at the counter that agreement will be sent next day! never was! I am still waiting, for the invoice as well.
Tried to tell us that the automatic car we requested was not available. After a while of questioning this, a car was found that apparently had been repaired. Panel damage where it has obviously been in an accident but drove okay. Other than that little hiccup everything else was fine.
About QEEQ:10.0/10
Booked early so no issue with price drop. Booking process was easy.
I waited 40 mins for the bus at the airport to find out that it was going to go to the hotel first and wait 30 min. That is not acceptable. And they dont tell you this when they tell you where to go for the pickup.
“OK, good for the price paid, but lots of things could be improved.”
About Easirent:6.0/10
+ves:
Value was good compared to others.
Drop off was handled OK.
Fuel deposit was swiftly returned.
-ves:
The car (Hyundai i10) was smaller than expected having paid for a "Fiesta or similar".
Lots of unnecessary & unclear choices for insurance and fuel combinations.
Pick up location wasn't clean.
Collection from Airport took too long.
About QEEQ:10.0/10
Easy to use, good price
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