We had to wait the entire afternoon to get the car! It wasted a whole precious day of our time. The staff had a bad attitude and tried to deceive us. We called the day before to confirm a car was available, but when we arrived, they said there were none! They forced us to take an old minibus, and the next day we had to go back to the airport to change the vehicle.
I booked a Mercedes C-Class, but initially got a CLA. They claimed it was the same class, but it was too small for four people and four pieces of luggage. Upon request, they switched it to a standard C-Class.
Although the paperwork said there was no damage to the vehicle there was a large chip in the windscreen that if I hadn't pointed out to the staff member I would have been charged for on returning the vehicle.....I suspect this is how they make money!!!!
About QEEQ:8.0/10
Easy to use but was expensive for a small car for 2 days rental
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Customer Service
Good experience. I'll use you again!
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