The location is not ideal, picking up the car is very inconvenient as you have to go to the ninth floor.

Would prefer not to have to drive car up to the 9th floor.

The car had mechanical issues which cannot be identified by the visual inspection upon first receiving the keys - the left front wheel had a major vibration and rattling noise when driving between 30-40 km/h. The car was not clean - windows all round were greasy and dirty, boot lining was muddy. The counter staff had very average service - all necessary paperwork is done but it felt like they all rather not be working on both days of picking up and dropping off the keys.

Like: The car is easy to drive. The administration procedures are easy as well.
Dislike: The city outlet closes at 5pm, therefore I have to return the car at 430pm. It might get a little rush.

Like: Fast and convenient