Had to wait in line for a long time to get the car, it took about an hour.

When we arrived at the store, they told us to go to Europcar, saying it was one company. They didn't have a pickup truck and then claimed there were no four-seaters, even though the website clearly stated there were four-seaters available. Eventually, they downgraded us to a Toyota Avanza wagon. Nothing was reliable, and their partner was quirky.

Excellent brand new car which exceeded expectation. Very friendly and efficient operatives in parking lots on pickup and drop off. Only glitch was an unexpected charge of 588GBP which caused some unease, but QEEQ dealt with for me. We didn't seem to get correct paperwork on pick up, but it was all sorted in the end.

Excellent, its often difficult to contact booking agencies if problems occur, but QEEQ responded immediately about an unexpected charge that appeared on my account, and dealt with it for me. Deal was good value for money.

While booking the car online, the deposit amount was not mentioned as 5USD, where as when we took over the car, the amount blocked on my credit card was around USD700. I believe they should be transparent regarding the deposit amount, during the time of booking online. Also during the hand over of the card, I was not given any document which says that I handed over the car in proper conditions & the fuel tank was full during the hand over. A confirmation document should be given to customer when the car is dropped off.

Waited too long in line to get the car. Return was quick and easy.