El auto fue fácil de conducir y no tuvimos ningún problema

The gearbox couldn't shift under normal driving conditions, and the company took too long to address the issue. They also refused to replace the vehicle with the same model.

Terrible, this is the worst rental experience I've had abroad! Booked a BMW 2 Series, got a 1 Series instead. The car size and trunk capacity are completely different, leaving us with no space for our luggage. Their attitude was horrible, claiming they don’t have BMW 2 Series! They demanded 650 euros to switch to a Ford of the same size! It's just a scam! Downgrade the car and then charge extra. Two months after we got back, we were charged over 200 euros again. After multiple communications via the rental platform, they claimed it was for insurance. We had bought full insurance through the rental platform and explicitly declined insurance at pickup, signing no documents. They charged us on the last day before the credit card guarantee expired. Absolutely shameless and garbage service!

I rented an Audi A4, but was given a Ford Focus 1.5. The difference is substantial.

After over an hour wait to get to the desk, we found out they didn’t have the car we had paid for or an equivalent. The fiat 500 wasn’t quite the Mercedes we were expecting. Worst car hire experience ever.

Quick affordable service. Online help desk was good.

Like: Good gas mileage!