The experience was terrible. The charge was double what was quoted on easyrentcars. The electric car would not charge as europcar gave us a charging card that did not work. They did not pick up the phone for hours to assist us; leaving us stranded in Portugal. Their response when the issue was raised was abysmal.
“What You Pay Online Is Not What You End Up Paying.”
About Europcar:6.3/10
Impolite and con the customer into getting extra insurance and charge you for the toll device. In effect this almost doubled the cost of the car hire. I will never use them again.
After we couldn't get the BMW, the counter staff helped us to get the car we wanted.
About QEEQ:10.0/10
Really easy booking process.
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