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From other countries or regions
+1-8007618913
Live chat Email us Service Code: 4715559333
From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Available between 10.00 a.m. and 19.00 p.m. (Japan Time)
LINE Live chat Email us Service Code: 4715559333
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Never again will I use either QeeQ or Europcar.

Reviewed: Fri, Feb 10, 2023
About Europcar: 6.0 /10
Was not clear that insurance MUST be purchased regardless of if you have other coverage. They charged $100 a day for insurance when every other place was less than half of that.
Reply by Qeeq:
We are very sorry to learn you had unhappy experience. The insurance required by the supplier must be regulated by THE MEXICAN CNSF. If your insurance is not qualified, you will be required to purchase insurance at the counter. Our after sale team is working on your case now. Once there is any update, they will keep you informed. Thank you for your understanding and patience.
Economy | Chevrolet Beat 2 Doors or similar

Relevant Reviews on Europcar Cancun International Airport- Europcar Direct

R.Anza Lehmann

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Compact | Toyota Corolla or similar
Reviewed: Sun, Jan 7, 2024
“Muy mala, me senti robado con el costo del seguro por parte de EUROCAR”
About Europcar: 9.0 /10
Es una locura el costo del seguro por parte de EUROCAR, te engañan con el bajo costo de la renta del carro y ganan en el seguro lo que quieren, es un abuso.....
About QEEQ: 10.0 /10
Es una locura el costo del seguro por parte de EUROCAR, te engañan con el bajo costo de la renta del carro y ganan en el seguro lo que quieren, es un abuso.....

JavierO

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Compact | Toyota Corolla or similar
Reviewed: Tue, Jan 18, 2022
About Europcar: 9.0 /10
El auto era lo contratado, en el proceso de check in el tipo del mostrador insistía en cobrarme un impuesto adicional, a pesar que el voucher decía que los impuestos estaban incluidos, finalmente me los quito y no pague nada más. El auto venia con golpes leves en la parte exterior, la vía del costado derecho desprendida y me lo entregaron con 3/4 del tanque. Asi que tome fotos. Mi sorpresa es que al salir el sistema de ellos toma fotos y me las envió, por lo que me quedé tranquilo de no esperar sorpresas a la entrega. Al devolverlo, lo di con tanque lleno y el proceso fue muy rápido. Lo del tanque me pareció una mala práctica de parte de ellos. Es importante leer bien lo que alquilas. El mensaje es: "si te dejas se aprovechan".
About QEEQ: 10.0 /10
Muy fácil.
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M.Arreola

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Standard | Volkswagen Vento or similar
Reviewed: Wed, Dec 1, 2021
About Europcar: 7.0 /10
No me gusto que rente el coche y me cobraron un seguro extra igual de precio que la renta del coche Y prepague la gasolina y me cobraron como si fuera una suburban Sentí que me robaron, y me molesto que te retienen 20,000 pesos por cualquier cosa
About QEEQ: 8.0 /10
QEEQ bien Pero me gusto más rentar el coche en LA ahi lo que me dijeron que era eso pague y ya Acá me salieron con sorpresas

A.Bean

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Standard | Volkswagen Vento or similar
Reviewed: Sun, Nov 28, 2021
“Overpriced insurance left us frustrated (but with a very functional car)”
About Europcar: 7.0 /10
It was very unclear what was required to waive their expensive insurance. I had a letter from my bank, but apparently it needed to list an insurer that was on a specific list with Europcar. That list isn't clear on their website and we were forced to pay more than twice what we signed up for in order to rent the vehicle.
About QEEQ: 10.0 /10

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