Deram-nos um carro de categoria superior, pois o que correspondia á nossa reserva já era suposto ter sido entregue. Demorou uma hora a entrega mais o tempo de uma limpeza superficial pois tinha acabado de ser entregue.
Le personnel au guichet on insister pour que je prenne une assurance à 86 euro,je leur ai dit que j'en avais déjà une avec la location de la voiture et ils m'ont dit qu'elle ne servait à rien et que je serai pas couvert en cas d'accident, mais j'ai insister et je ne l'ai pas pris,malgré que j'ai payé une location il veulent qu'en même se faire payer le véhicule avec une assurance
“b-rent was auful and took advantage of us and also decieved and misguided us”
About B-RENT:4.7/10
The staff took advantage of our hurry and didn't informed us (at all) about the refuelling fee and also they have double charged us the insurance fee although this was already purchased through easyrentcars.com
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Customer Service
All great other than the hour + wait at the airport to collect my car
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