I was hoping to get the same car I booked online. However, the similar vehicle was very nice.
Chet B.
Italy
Reviewed: Sun, Jul 23, 2023
About OK Mobility:9.0/10
Qeeq booking did not explain the outside insurance coverage. At the pickup counter, the representative wanted to sell me the same insurance I had previously purchased online. I ask why do I need additional insurance since I already purchased it online. He said that it was a 3rd party insurance and they have no control over it. Additionally, because I didn't purchase it at the counter, I was asked to leave a $2,000USD as deposit.
About QEEQ:10.0/10
Reply by Qeeq: Thanks for your review.
The counter staff might show you insurance or other services for charges, you could choose them according to your needs and confirm the estimated charge on the contract. We are sorry about the misconfusiton. If the car is damaged or stolen, the car hire company could charge you up to excess amount. So the supplier will hold the deposit as the voucher we sent to you. You could claim back the money with AXA Insurance.
Thanks for your feedback and look forward to see you.
The main problem is that they are not located inside teh airport, nor there is at the airport any indication of where their office is.
The good part is that their prices are pretty reasonable.
I returned the car with small choclate stain from the rental period.
The stain could have been easly cleaned by me prior to the car return but i forgot to do it.
When I returned the car the staff noticed the stain and said they usually have to charge 100eur for cleaning process but the Manager was kind to let it go and to have it cleaned free of charge!
Excellent Service!
About QEEQ:8.0/10
Pay for Car Rentals with Crypto
In addition to credit and debit cards, you can now pay for online car rentals with cryptocurrency! Bitcoin (BTC), Ethereum (ETH), and Bitcoin Cash (BCH) are accepted. Curious about how long a Bitcoin transaction takes or how to pay with Bitcoin? Read our FAQs for more details.
This site uses cookies. By continuing to browse the site, you are agreeing to our use of cookies. You can disable cookies at any time within your browser settings.OKRead More
I was hoping to get the same car I booked online. However, the similar vehicle was very nice.
Relevant Reviews on OK Mobility Milan Malpensa Airport
Candice Newman
-
-
-
-
View more >Judith Gracie
-
-
-
-
View more >Tricia DT
-
-
-
-
View more >Giorgio
-
-
-
-
View more >Arnon
-
-
-
-
View more >