The Clio was a fine small car with very useful features such as Sat Nav, Cruise Control and clear display of speed limits.
About QEEQ:10.0/10
The price was distinctly better than other agents were able to offer. I had to change dates and hire location - the cancellation, refund and re-booking were all achieved without fuss or difficulty.
I booked a 4-seater 4-door car, but they gave me a 2-door 4-seater one without a trunk. We had two people with two suitcases that couldn’t fit!
Because our train was delayed, we arrived late, but they didn’t call us and changed the vehicle without permission. Too much!
Due to the luggage, after leaving the train station, my husband had to wait with the luggage while I went ahead to find the rental car office. I saw a 4-door car parked at the entrance (we booked a 4-door car), and the rental office confirmed that it matched my order! So I ran back to get my husband.
By the time we returned, the staff had driven away the 4-door car. The rental office said because we were late, even though we paid, they couldn’t hold the car for us and could only provide a 2-door car which was coming over. (What? With two people and two suitcases, how could we fit?)
We asked if there were any other car rental offices nearby but were told no booking, no car available! Ran back to communicate with customer service, and got lots of meaningless official talk, no real solution!
We originally booked a Golf, but seeing we had a lot of luggage, they gave us a Citroen small SUV instead. The GPS in the car costs extra, but it's really useful, even finding country roads.
Nice brand new car but it needed cleaning on the outside and still had plastic protection stuck to the wheels. Nice car but the cleanliness let it down. Must of literally rolled off the truck and nothing more.
About QEEQ:8.0/10
Good
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Simple, efficient and a very good price.
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