Good experience

Great service, explained all the terms in detail.

The process was a bit slow, it took an hour for the person before me to get their car and for me to finish my paperwork.

The store management was chaotic and it was extremely difficult to find the pick-up point. When returning the car, four people of Indian descent came out with magnifying glasses to inspect every inch of the car's paint. They found a small chip caused by a stone on the top right corner, which is two meters high, and demanded compensation. After renting cars over a dozen times, this was the first time encountering such a store. There is no way the damage could have been caused by me in that location.

Overall, it was quite good. The car they gave us had over 50,000 kilometers, but it still drove well.

Pickup was quick, just mentioned the insurance without pushing it. On the way back, couldn't find a gas station on the highway and returned the car with half a tank. Not sure how much they'll charge.