The price unexpectedly increased

No unnecessary chatter.

The car is very new, and returning it is also very simple!

Because we had 5 people, the previously selected car had a small trunk. The staff at the store kindly changed it to a Skoda diesel car with a larger trunk. The car was powerful, fuel-efficient, and very useful. We are very satisfied and grateful for the thoughtful and high-quality service provided by the staff.

Terrible, terrible, terrible! I reserved the car a month in advance, but when I arrived at the store there was no car available. I had to wait 3 hours for them to get a car from another location, and then they increased the price by over 50% when I got there, with a 'take it or leave it' attitude. They even said that without immediate payment, they wouldn't hold the car. I finally got the car back to my hotel, and the next day it had a flat tire. No roadside assistance was provided, and I was told to handle it myself. After a lengthy discussion with the rental company, they suggested I change my travel plans, which was ridiculous since I already had my hotel and flights booked. This was a horrendous car rental experience; it felt like I was being taken for a ride!