Excelente servicio.

Very satisfied. No need to return the car twice; they combined my four-day and one-day rentals into one.

Excellent experience, the staff at the store spoke great English, making communication easy. They also provided valuable self-drive route information.

Satisfactory

Very convenient and the staff had a good attitude.

Europcar charged me again after I finished using the car. Upon inquiry, I was told it was a system issue and they would process the refund on 2018/10/19. However, there has been no update and I have not received the refund. After submitting a second after-sales service request to Zuzuche, there was also no follow-up. I am very disappointed with this. I advise everyone to be extremely cautious when considering renting a car in South America.