I got what i expected, I am happy with what i paid
A.Milne
New Zealand
Reviewed: Mon, May 13, 2019
About EZU:8.0/10
I was happy with the service. There were marks on the car that were not not noted on rental agreement. Very excessive reference to pictures taken to check for damage. I had no way of knowing when picture taken as was not present.
About QEEQ:8.0/10
The review process to confirm car returned in acceptable condition took longer than expected compared to other rental firms.
Picking up the car was efficient with plenty of staff. However, returning the car was a hassle as there was only one staff member who was busy managing returns and airport transfers.
We were hoping for a hatchback but ended up with a saloon. Luckily the boxed bicycle would just fit in. Having the bike caused problems at the airport pickup as the car couldn’t take the two of us as well as the bike. One of us had to wait for another vehicle. We did say we had a bike when we phoned to ask to be collected! Other than this small hitch, the whole process of getting the car was quick and straight forward. The staff were extremely pleasant.
About QEEQ:10.0/10
It was extremely easy and quick to book a car on Easyrentcars.
“Great staff who amended booking for me and delivered car to nearby location.”
About EZU:9.7/10
Great wee car, economical and nippy. No complaints.
About QEEQ:9.0/10
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I got what i expected, I am happy with what i paid
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