Rocky Rental with Car unchecked & uncleared for Safety
P.Essery
South Africa
Reviewed: Tue, Nov 7, 2023
About AVIS:6.0/10
Car was changed at pickup. Car had NO windshield washer fluid in tank. Could have led to serious consequences, before I discovered it. Had many rocky roads & conditions that required a Clean Windshield!! Car Registration was out of date!!. At a police check, the officer told me to report this to Avis, as this should have been updated before rental. The tires were under inflated & had to be filled halfway through my journey. These problems were brought to attention of Avis Supervisor (Travis) at Capetown Airport. I am seeking compensation from Avis management for the unsatisfactory condition of the pickup vehicle. My vehicle condition Report was submitted to Avis management Nov 2/23 for followup. ***
About QEEQ:8.0/10
Apparently price drop protection was activated, but served no useful purpose as I have not received any discounts!!
The store is very deceptive with various hidden charges. Renters should be very cautious. It’s difficult to seek justice if problems arise later, as there are communication barriers and unclear explanations. They only ask for your signature without thoroughly explaining each charge. You realize the issue when returning the car, as they charge your credit card in numerous ways.
Very friendly and personal staff. Had a bit of a wait during pick up as there was a shift change, leaving one attendant at the counter for about 20 minutes.
About QEEQ:10.0/10
Always offers good deals and insurance is not over priced.
The first car that I was given had a couple of stain marks on the body of the car, so they changed it immediately which took about ten minutes. Excellent customer service. I will definitely hire a vehicle from Easyrentcars again. Thank you for the your survice.
About QEEQ:10.0/10
Pay for Car Rentals with Crypto
In addition to credit and debit cards, you can now pay for online car rentals with cryptocurrency! Bitcoin (BTC), Ethereum (ETH), and Bitcoin Cash (BCH) are accepted. Curious about how long a Bitcoin transaction takes or how to pay with Bitcoin? Read our FAQs for more details.
This site uses cookies. By continuing to browse the site, you are agreeing to our use of cookies. You can disable cookies at any time within your browser settings.OKRead More
Customer Service
Rocky Rental with Car unchecked & uncleared for Safety
Relevant Reviews on AVIS in South Africa
Angela Perkin
-
-
-
-
View more >Cyril Marcus
-
-
-
-
View more >Everley Evan
-
-
-
-
View more >Morne Breytenbach
-
-
-
-
View more >C.Meyer
-
-
-
-
View more >