Do not use this car rental company, very bad experience. They charged extra money offline to change the car, the car was mediocre. After returning the car, they deducted fees arbitrarily without providing a detailed breakdown beforehand. Invoices were delayed, messages were replied very slowly, and calls were not answered.
On the day of pickup, the staff were enthusiastic and professional. They patiently explained the vehicle's operating details and local traffic rules, which made me feel very reassured. The car was in excellent condition, clean and tidy inside, without a flaw. The seats were comfortable, and the driving experience was fantastic.
They were out of cars even I had a reservation. (then finally they found one somehow after a hour of frustration)
Be cautious when renting and be prepared for surprises
About QEEQ:8.0/10
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Customer Service
excellent
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