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Live chat Email us Service Code: 4159952322
From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Available between 10.00 a.m. and 19.00 p.m. (Japan Time)
LINE Live chat Email us Service Code: 4159952322
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Unsafe and poorly maintained cars broke down

Reviewed: Tue, Jan 2, 2024
About Budget: 5.0 /10
Rented a Camry but wanted an AWD and had to pay 140USD for the 7 day rental to upgrade to a larger Mazda CX-90 SUV. To my horror on the 4 day of use the car was unable to open and it took us almost an hour before we could reach the budget service line. In the end budget arranged a mechanic which took 1.5 hours to arrive and we had to rush to the Sea-Tec for my wife's flight via uber. Budget arranged another replacement car at Sea-Tec but it was 100% confusion. The replacement car was not available, and was given a chevrolet sedan which I disagreed given the higher price I paid for the SUV. Took me another 45 min to find a replacement car which was a RAV4. The car had its maintenance light signal on the moment I entered the car but I had no choice little did I regret picking up this car which had wiper issues when I was driving down Whistler mountain on a rainy day. It was extremely dangerous for my entire family who were in the car who feared for their lives the entire journey. I am requesting a full investigation on the poor, unsafe cars on Budget!!!!
About QEEQ: 8.0 /10
Reply by Qeeq:
We are very sorry about your unhappy experience. We will let supplier know about this and improve their service quality.
Standard | Toyota Camry or similar

Relevant Reviews on Budget Seattle Tacoma International A

Eli Buck

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Reviewed: Thu, Jun 15, 2023
About Budget: 2.0 /10
Charged an extra $99 without clear notification!

Jenny Carrie

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Reviewed: Tue, Jan 8, 2019
“Seattle to Spokane to Portland to Seattle”
About Budget: 2.0 /10
The car rental plus full insurance was over 4000, and there were additional fees over 2000. I wanted to read the terms carefully, but the staff urged me to sign quickly. As it was my first time renting a car abroad and I trusted the Americans, I ended up paying more.

Lionel Pope

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Reviewed: Sat, Jan 5, 2019
About Budget: 8.0 /10
The car pickup was convenient.

Ruby Ulysses

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Reviewed: Mon, Mar 13, 2017
About Budget: 6.0 /10
At the BUDGET counter at Seattle International Airport, I booked a Ford Expedition, but they didn't have the car. A female staff member at the counter asked us to wait, saying she needed to consult the manager for a replacement. We waited for 45 minutes. When we finally got to the parking lot, the car she gave us couldn't fit our luggage. I specifically booked the largest car, and she seemed unsure if the car would fit both us and our luggage. She didn't even offer a discount for giving us a smaller car. Luckily, the parking lot staff were kind and helped us pick a Toyota Sienna. Although the Sienna's performance doesn't match the Ford, it was a hassle to finally get a car at noon after arriving at 9 AM.

Gabrielle Tuttle

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Reviewed: Mon, Oct 10, 2016
“Very Satisfied with the Outlet Shopping Trip”
About Budget: 10.0 /10
One staff member on my two rentals was excellent, but the other who tried to sell insurance and failed was quite unhappy, so it really depends on the person. Still better than Dollar.

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