Easy Peasy.

Dollar is absolutely awful. When picking up the car, I specifically told the clerk that I didn't need extra insurance. They verbally agreed, but still added over 200 dollars for insurance. I was in a rush to get to the hotel and trusted them, didn't check the paperwork and just signed it. My fault. I returned the car with a full tank and left the country, but over a month later, they charged my credit card without any notice. This is the worst company I've ever dealt with.

Terrible attitude

Simple process

It's actually an Alamo car, and the condition is quite good. The lady at the counter kept recommending things, first insurance, then refueling at the rental location and returning the car with an empty tank, saying it's cheaper. Later on, while driving around the island, I found that the rental fuel was indeed $0.4 cheaper per gallon compared to Waikoloa, $0.1 cheaper than Kailua, and about the same as Hilo's prices. You can take this into consideration.

Dollar is an excellent company to rent a car from and would definitely recommend them to anyone