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Live chat Email us Service Code: 5854201328
From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Available between 10.00 a.m. and 19.00 p.m. (Japan Time)
LINE Live chat Email us Service Code: 5854201328
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$485 of additional charges for something we didn't agree to

Reviewed: Mon, Jan 22, 2024
About Budget: 7.0 /10
Here is another example of overcharging with Budget Car Rental LAX and despite using them for years, I think this the last time. Booked and paid in full #40548011 for a mid SUV 27th Dec-9th Jan and when arrived for pickup said they didn't have one available. All they could offer was a Chevrolet Silverado 4x4 open back truck which was so impractical for business and luggage which got soaked in between hotels. I didn't want all the optional extras apart from the unlimited toll charges as I was advised there were tolls between LA and Vegas and to be fair it's been years since I went to CES in Vegas so accepted but that was a crock of sh**t as I didn't pass one in 2 weeks. On return we filled up at Mobil 765 N Sepulveda no more than 3 miles from the airport so as far as I was concerned was expecting just a charge for tolls..... On the 11th January I was charged a huge $485.50 for additional services including $142 for tolls, $97 for roadside assistance plus and a massive $190 for fuel. Scandalous!!!! We have spent the past 2 weeks disputing this through QEEQ which to be fair are brilliant but they are not budging despite even sending a fuel receipt from my expenses only 10 minutes before the vehicle was dropped off. This is not acceptable for a multinational repulatable company and should be ashamed of their practices. If this is not sorted soon then we are going to use our company solicitors to persue it further
About QEEQ: 10.0 /10
Great booking platform and customer service excellent apart from having no real influence over the car companies
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Small SUV | Toyota RAV4 or similar

Relevant Reviews on Budget Los Angeles Airport LAX CA

Sheila Warren

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Reviewed: Sat, Aug 25, 2018
“Highway 1”
About Budget: 6.0 /10
They said there were no cars left and changed the model, costing over $200 more. Not worth it.

Sandy Piers

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Reviewed: Tue, Oct 9, 2018
“Los Angeles”
About Budget: 2.0 /10
Extremely rude attitude

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Economy | Toyota Yaris or similar
Reviewed: Mon, Sep 19, 2022
“Over all not bad.”
About Budget: 9.0 /10
The waiting time for the shuttle from LAX was over 30 minutes which was really very inconvenient. Another thing, I wish that they don't allow smoking in their vehicles. I am non smoker and the smell of the car had really annoyed me and triggered my asthma. That was a real disappointment from a huge company like Budget.
About QEEQ: 10.0 /10
Very easy booking.

k.seyed

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Economy | Ford Fiesta or similar
Reviewed: Mon, Sep 16, 2019
“Very good service”
About Budget: 8.3 /10
Please try to provide us with 4 door cars which gives a bit more space.
About QEEQ: 10.0 /10

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Medium SUV | Ford Edge or similar
Reviewed: Fri, Aug 23, 2019
“Very easy to book and offering whatever is necessary.”
About Budget: 10.0 /10
Very good service from the budget staff.
About QEEQ: 10.0 /10
Very easy the booking and everything is as promised on the announcement

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