Very slow processing, had to fill out a lot of paperwork. Not even half as fast as back home.

The repair fee for scratches on the car body is too high; I was charged over 10,000 RMB for a small scratch.

Never choose small companies. The incompetent staff claimed my Korean driver's license and international driver's license number didn't match, causing me to spend extra money to take a taxi to the train station to get a car from Avis without any problem. My Italian friend called to resolve it, but they ignored the call and didn't respond to complaint emails.

The claim service is relatively slow.

Renting a car is convenient, and the service is good.