Great

The smile of the store clerk was a big plus. Initially, I saw some issues in the QEEQ group about being sold additional insurance and other disputes. So, I carefully checked the contract, and everything was fine. However, the odometer was not reset (didn’t notice it when picking up the car). When returning the car, it showed over 5000 km driven, which was shocking. The actual distance should be around 2600 km. It’s a pity I couldn’t keep track of the mileage as a souvenir.

The staff's English is average, and it's hard to understand them. The car model we booked was unavailable, so they replaced it with a VIOS, which had four or five scratches. When returning the car, they did not inform me about the scratches or any additional charges; they simply told me everything was fine, and I could leave. They also did not provide any damage assessment report or receipt for charges, resulting in me not having the necessary documents when I applied for compensation on the car rental platform after returning home.

The procedures were very simple, and the process was very fast. Overall, it was a great experience.

Renting and returning the car at the airport is very convenient. However, there's only one gas station on the way from the Old Town to the airport. I missed it and ended up paying 3500 yuan for a full tank, which was too expensive. Refueling by yourself might only cost half of that.