The service was good. When returning the car, they tried to say that the existing scratches were caused by us, but upon showing the photos taken during pickup, the staff said it was okay.

There weren't many people in line at the rental office, but the process was typically slow in a French way.

Very bad

At the counter, we repeatedly reminded them that we had already purchased insurance domestically and didn't need any additional insurance. However, taking advantage of our language barrier, they still added over 500 euros worth of insurance. This is blatant insurance fraud!!! Please, Zuzuche, contact the car rental company and get us a fair resolution!!!

The staff's service was good, but the return location was incredibly hard to find!