Had a reservation, but no car was available upon arrival, told to resolve it myself. Extremely irresponsible, I recommend not using QEEQ.

Awful service, they're just a bunch of scammers. Be sure not to get tricked into buying insurance.

Despite having paid the full rental amount, I was told an hour late that the reserved vehicle was no longer available. They raised the price, forcing me to switch to a manual transmission car. Since all my travel plans were already set, I had no choice but to accept these unfair terms, which left a very bad impression.

The AVIS service staff had a very poor attitude. They wouldn't answer any of our questions and kept telling us to figure it out ourselves. When we asked why they charged us $650, the response was vague, just saying it was according to the order. The entire time, they had an indifferent expression. We had no choice but to pay the extra money. Moreover, we booked an SUV but received a sedan, making it impossible to fit our luggage and leaving us cramped.

Didn't clearly explain the additional insurance charges. The waiting time was very long.