The rental company's airport location is clearly marked in the arrivals hall. The staff were very friendly. When I returned the first car with issues, they assisted me in selecting a new one and even test-drove it before handing it over.
Terrible attitude. This was my third time renting a car overseas, and it was the worst experience. The company's female staff member had no professionalism. After failing to provide the pre-booked vehicle without a valid reason, she unilaterally changed the reserved model, pushing for a more expensive car. After I refused, she offered a low-configuration car at the original price.
Good service. I don't speak English, but the front desk staff was very friendly. They used a bilingual (Chinese-English) contract on the computer for me to review patiently.
Everything was great except for the sales pitch for a full tank of gas at the counter.
About QEEQ:10.0/10
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