It was off-season when we went, so there was no queue. They did offer additional insurance, but it wasn't overly pushy. After giving us the keys, there was no guidance or anyone to take us to the rental car location. The car model was changed in the end and felt somewhat smaller, but my friends decided to accept it, so we didn't push further. It wasn't a very pleasant experience.
Dislike: Just small problem with pick up as I didn’t receive my number problem with computer so I waited a long time before realising I needed a number.
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