I rented a car at Nice Airport and drove to Valensole to see the lavender fields. I entirely relied

It was off-season when we went, so there was no queue. They did offer additional insurance, but it wasn't overly pushy. After giving us the keys, there was no guidance or anyone to take us to the rental car location. The car model was changed in the end and felt somewhat smaller, but my friends decided to accept it, so we didn't push further. It wasn't a very pleasant experience.

The rental company was Europcar. They are a large company with good service.

When I arrived, the line was very long, and I waited quite a while. The service lady's attitude wasn't very good, possibly because it was crowded and her English was poor. However, she did confirm if my luggage could fit into the rented convertible mini. So, there wasn't much to complain about. Returning the car was very convenient; as soon as I drove in, staff came up to guide and check the car's condition. The return process was smooth and quick!

I had to wait over an hour and a half to pick up my car on Friday 2 July at the Nice airport.

Try to give me a smaller car than I booked and were only interested in selling me an upgrade. Took nearly an hour of arguing to get a car big enough. Terrible customer service

All good