My car was towed due to a parking issue, and I didn't know where it was. I went to the store to check and they gave me an address. I wanted to ask the staff to help me retrieve the car and I would pay the fee, but they said no one was available or had time. I had to ask my friend for help and it took over two hours to get the car back. I returned it that evening. It's good to have fellow countrymen when you're abroad.