The service was relatively fast, but they tried every possible way to get me to upgrade the car.

Pickup and return were very smooth, and the car was in great condition.

Very good

I rented from this company before and was never forced to buy extra insurance. This time, the staff insisted on it, and I couldn't get the car without buying the extra insurance.

The process of getting the car was pretty good. However I don’t understand why I had to purchase the personal liability insurance which costs me another 100 Plus usd . The staff explained that it was compulsory and that the police would require it or something like that. If it is compulsory why don’t u all include it in the price so that we can Budget or review this before we book.

See above comments about the personal liability insurane