Note, there is an AVIS store at the airport arrival exit, but no one was there. I called their customer service, and they said someone would be there soon, but after waiting for more than ten minutes, no one showed up. Later, I asked the neighboring car rental store, and they told me that AVIS has another larger store at the other end of the airport hall.
The staff at the rental point did not speak Chinese when I picked up the car. After a brief English introduction, they asked me to sign. However, when I returned the car, a staff member who spoke Chinese was quite helpful.
AVIS's service was excellent! We had a minor accident during our self-drive trip, and they handled it quickly and efficiently. They even provided a replacement car. When we returned the car at Bangkok Airport, they gave us a special ride to the terminal.
In addition to credit and debit cards, you can now pay for online car rentals with cryptocurrency! Bitcoin (BTC), Ethereum (ETH), and Bitcoin Cash (BCH) are accepted. Curious about how long a Bitcoin transaction takes or how to pay with Bitcoin? Read our FAQs for more details.
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Customer Service
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