They kept pushing upsells—insurance, car upgrades, fuel fees, etc. I was talked into buying additional insurance by the front desk, even though it was only around 100 dollars, it was quite annoying. I thought the insurance included in my order was comprehensive, but their 'full insurance' was actually just an extra coverage similar to full insurance in other rentals. In the end, Alamo added another super coverage. This was the third Alamo I encountered during my trip at San Francisco airport, the previous two didn't ask these questions. Overall, the worst experience of this trip!

Arrived at the counter late at night, waiting time was negligible.

Although the car wasn't the Chrysler I booked, it was a very new and well-equipped Dodge. The trunk could hold four large suitcases, there were two spaces under the middle seat to store items, and there was plenty of storage space.

Very good service, no deposit required, affordable price. I chose a car with only 1500 miles on it, and it was very comfortable to drive.

Good service, quick return process! Highly recommend, I will use Alamo again next time.