Satisfied

This is the third time I've rented a car from Alamo. It's excellent—quick and easy for both pick-up and return. Besides being affordable, they also offer an extra driver for free. Overall, this car rental company offers great value.

Very smooth

Very convenient, the car rental signs at the airport are also very clear!

Like: Price paid at reservation was a much better value than other car rental choices.
Dislike: When we went to pick up the car which we had prepaid for the clerk was going to charge us an additional $200+ as a drop off charge. It was only my protest that caused her to check with her manager who waived this charge. As this was not even mentioned in the prepaid reservation I was shocked to first hear of it at pickup. This needs to be addressed in future rentals and it is an absurd charge. No one should have to pay that especially when you are quoted a specific cost for your total trip and prepay it.