The service attitude is pretty good, but the wait time is still over twenty minutes. Additionally, they couldn't provide the booked car category. We booked a luxury sedan, but they could only provide an economy car. After more than an hour of communication, the rental company finally provided a Mercedes convertible, but there were three of us and the luggage couldn't fit. We ended up accepting a Ford Edge.

At around ten at night, there was hardly anyone in line.

Very good

Maybe because it was on the island, the service felt average.

There is a wide range of vehicles to choose from, the location of the car lot is convenient, the cars are new, and the process is fast and simple. However, be cautious as they may claim that the car you originally booked is unavailable and try to upsell you to a more expensive, luxurious model, along with unnecessary insurance and equipment. The additional insurance and equipment they offer are quite pricey. In my opinion, roads in Europe are generally good, and drivers tend to follow the rules; if you have good driving skills and are cautious, the basic insurance is usually sufficient. Dare to say 'no' to their 'enthusiasm'.