Hertz MUNICH AIRPORT Review: Pickup/Drop-off Excellent, Cleanliness Excellent, Customer Service Exc......

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Cheryl

Germany

Reviewed: Sat, Sep 5, 2015

About Hertz: 8.0 /10

Hertz is quite popular, so the line was a bit slow. They gave us the same model we reserved, and the service was very attentive.

About QEEQ: 8.0 /10

1 days rental

Relevant Reviews on Hertz MUNICH AIRPORT

Gene Bell

Germany

1 days rental

Reviewed: Sun, Apr 30, 2017

About Hertz: 8.0 /10

Maybe because it was on the island, the service felt average.

About QEEQ: 10.0 /10

Darlene Leopold

Germany

1 days rental

Reviewed: Wed, Aug 6, 2014

About Hertz: 4.0 /10

There are actually very few Viano models available from HERTZ. When we went to pick up the car, they didn't have any left. They said our luggage was too much and that vehicles of the same grade wouldn't suffice, suggesting we upgrade to a VITO116, and charged us an additional 400 yuan for the upgrade. In fact, we didn't see any other vehicles of the same grade as VIANO in the parking lot. The staff member (an old lady) didn't upgrade us for free but rather persuaded us to pay for the upgrade, which felt a bit dishonest.

About QEEQ: 8.0 /10

Gale Stone

Germany

1 days rental

Reviewed: Wed, Nov 19, 2014

About Hertz: 8.0 /10

The process was quite fast, and the return was very smooth. Very good overall, although I booked a BMW or a Mercedes, but got a Volvo V60. I thought it was an S60 and agreed, but it turned out to be a V60. Although the car is quite long, it was still cramped for two adults and one child in the back seat. However, the car's features are really powerful, so I didn't pursue it further.

About QEEQ: 10.0 /10